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Rates & Cancellation Policy

Cancellation Policy

At Freedom Health we are passionate about making excellent healthcare accessible to all our clients. In doing so we often have waitlists of clients with a need to see one of our excellent therapists. 

We sincerely ask that should you need to reschedule your appointment you provide as much notice as possible to allow us to help someone else during that time.

Please see below our fee policy for late cancellations. 

More than 24 hours prior to appointment:  No Charge

Between 24 and 2 hours prior to appointment:  50% of Normal Fee

Less than 2 hours or “No Show”:  Full Fee

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Freedom Health is evolving.

We’re focusing on what we see missing in healthcare in New Zealand: a longevity-driven approach to movement that supports people beyond recovery, into long-term strength and resilience. 

As part of this shift, we’re moving away from hands-on Physio treatment and focusing on a more holistic approach to movement and education – a direction we’ve been working toward for years. 

While our Papanui clinic is closed, we warmly welcome new and past clients who value a movement-based approach to health and recovery to our Barrington clinic. Over the coming months, Barrington will become the home of our next chapter. 

We can’t wait to share what’s next.